Privacy Policy

The website www.elrefugiospa.com is owned by El Refugio Spa Garden, which is a data controller of your personal data.

We have adopted this Privacy Policy, which sets out how we are processing information collected by El Refugio Spa Garden, which also provides the reasons why we should collect certain personal data about you. Therefore, you should read this Privacy Policy before using the El Refugio Spa Garden website.

We take care of your personal data and we are committed to guaranteeing its confidentiality and security.

Personal information we collect:

When you visit El Refugio Spa Garden, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.” In addition, we may collect the personal data you provide to us (including but not limited to First Name, Last Name, Address, payment information, etc.) during registration in order to fulfill the agreement.

Why do we treat your data?

Our top priority is the security of customer data and as such we may process only minimal user data, only to the extent absolutely necessary to maintain the website. The information collected automatically is used only to identify possible cases of abuse and to establish statistical information on the use of the website. This statistical information is not otherwise aggregated in such a way as to identify any particular user of the system.

You can visit the Website without telling us who you are or revealing any information by which someone could identify you as a specific and identifiable person. However, if you wish to use some of the website’s features, or wish to receive our newsletter or provide other details by completing a form, you may provide us with personal data such as your email, first name, last name, city of residence, organization, phone number, etc. telephone. You can choose not to provide us with your personal data, but you may not be able to take advantage of some of the website’s features. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are not sure what information is required can contact us at ecaci2@gmail.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right of suppression.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.

If you wish to exercise this right, please contact us using the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or to pursue our legitimate business interests listed above. Also, please note that your information may be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please note that we are not responsible for such other websites or the privacy practices of such third parties. We encourage you to be careful when you leave our website and to read the privacy statements of each website that may collect personal information.

Information security:

We protect the information you provide on computer servers in a controlled and secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical, and physical security measures to protect against unauthorized access, use, modification, and disclosure of personal data under its control and custody. However, data transmission over the Internet or a wireless network cannot be guaranteed.

Legal Disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you wish to contact us for more information about this Policy or wish to contact us regarding any matter related to individual rights and your Personal Information, you can send an email to info.ventas@elrefugiospa.com